Technical Support and Training

Would your business benefit from having expert IT support available whenever you need it?

Support

At Internode Ltd, we can assist you and your staff:

• Deal with day to day maintenance like performing backups, or removing virus and spyware infections.
• Solve printing, network and internet connectivity problems.
• Provide on the spot training to help get the most from your office applications.
• Give expert advice on software, hardware, and "add-ons" for your computer system.

There is no need to purchase a support contract, you can use the service as and when you need, and you only pay for what you use. We charge highly competertive rates, and provide a full log of all support incidents to better help you track the support and training needs of your business.

Support is available via email, telephone, and on the web.

Training

We can provide bespoke IT training to help improve the efficency and security of your business, enabling you to get the best from your staff and your IT systems. We have a flexible approach that is designed to work around your business.

We can:

• Provide detailed guidance and training notes on specific applications and their use:
  • Office documents, mail shots and form letters.
  • Use of graphics applications and digital photographs.
  • Web site maintenance.
  • Getting better results from email.
  • Keeping your computers secure and free from spyware.
    
• Provide on-site training for your staff, either to groups, or "one on one" interactive sessions.
• Perform security audits and give advice

Please contact us to discuss your requirements.

Remote Support

Click the icon below to download the remote support client:

(our support application uses advanced encryption to ensure your security!)

We may be able to solve your problem much more quickly if we can actually "look over your shoulder" while your work on your computer. Alas this is not always practical, however the remote support client is the next best thing. If you use this when directed by one of our consultants, they will be able to control your computer remotely to help fix your probelm.